.help-hero {
  position: relative;
  padding-top: 78px;
  padding-bottom: 72px;
  overflow-x: clip;
}

.help-hero::before {
  position: absolute;
  top: -180px;
  right: -120px;
  width: 560px;
  height: 560px;
  content: "";
  border-radius: var(--radius-pill);
  background: radial-gradient(circle, var(--color-accent-glow), transparent 70%);
  pointer-events: none;
}

.help-hero::after {
  position: absolute;
  bottom: -240px;
  left: -210px;
  width: 520px;
  height: 520px;
  content: "";
  border-radius: var(--radius-pill);
  background: radial-gradient(circle, var(--color-teal-glow), transparent 70%);
  pointer-events: none;
}

.help-hero__inner {
  position: relative;
  z-index: 1;
  display: grid;
  grid-template-columns: minmax(0, 1.45fr) minmax(300px, .7fr);
  align-items: center;
  gap: 64px;
}

.help-hero__copy {
  max-width: 790px;
}

.help-eyebrow {
  display: inline-flex;
  min-height: 32px;
  align-items: center;
  gap: 9px;
  margin-bottom: 18px;
  padding: 5px 14px;
  border: 1px solid var(--color-border);
  border-radius: var(--radius-pill);
  background: var(--color-panel);
  color: var(--color-text-muted);
  font-size: 13px;
  font-weight: 750;
}

.help-hero h1 {
  max-width: 760px;
}

.help-hero h1 .no-break {
  background: linear-gradient(98deg, var(--color-accent-light), var(--color-accent-dark));
  background-clip: text;
  color: transparent;
  -webkit-background-clip: text;
}

.help-hero__lede {
  max-width: 720px;
  margin: 22px 0 0;
  color: var(--color-text-muted);
  font-size: 19px;
  line-height: 1.8;
}

.help-hero__facts {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: 24px;
}

.help-route-card {
  position: relative;
  padding: 30px;
  overflow: clip;
  border: 1px solid var(--color-border);
  border-radius: var(--radius-xl);
  background: var(--color-panel);
  box-shadow: var(--shadow-mid);
}

.help-route-card::before {
  position: absolute;
  top: -52px;
  right: -46px;
  width: 146px;
  height: 146px;
  content: "";
  border: 22px solid var(--color-accent-soft);
  border-radius: var(--radius-pill);
}

.help-route-card__label {
  position: relative;
  margin-bottom: 24px;
  color: var(--color-accent-dark);
  font-family: var(--font-mono);
  font-size: 13px;
  font-weight: 800;
  letter-spacing: .08em;
}

.help-route-list {
  position: relative;
  display: grid;
  gap: 0;
  margin: 0;
  padding: 0;
  counter-reset: route-step;
  list-style: none;
}

.help-route-list li {
  position: relative;
  min-height: 58px;
  padding: 5px 0 18px 46px;
  counter-increment: route-step;
  color: var(--color-text);
  font-weight: 720;
}

.help-route-list li:not(:last-child)::after {
  position: absolute;
  top: 31px;
  bottom: 0;
  left: 15px;
  width: 2px;
  content: "";
  background: var(--color-border);
}

.help-route-list li::before {
  position: absolute;
  top: 0;
  left: 0;
  z-index: 1;
  display: grid;
  width: 32px;
  height: 32px;
  place-items: center;
  content: counter(route-step);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-pill);
  background: var(--color-white);
  color: var(--color-accent-dark);
  font-family: var(--font-mono);
  font-size: 12px;
  font-weight: 800;
}

.help-overview {
  background: var(--color-panel-strong);
}

.help-guide-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 16px;
}

.help-guide-card {
  display: flex;
  min-height: 220px;
  flex-direction: column;
  align-items: flex-start;
  padding: 24px;
  border: 1px solid var(--color-border);
  border-radius: var(--radius-lg);
  background: var(--color-panel);
  box-shadow: var(--shadow-low);
  transition:
    transform var(--motion-fast) ease,
    box-shadow var(--motion-fast) ease,
    border-color var(--motion-fast) ease;
}

.help-guide-card:hover {
  transform: translateY(-4px);
  border-color: var(--color-accent);
  box-shadow: var(--shadow-mid);
}

.help-guide-card__mark {
  display: inline-flex;
  min-height: 28px;
  align-items: center;
  margin-bottom: 22px;
  padding: 5px 11px;
  border-radius: var(--radius-pill);
  background: var(--color-accent-soft);
  color: var(--color-accent-dark);
  font-family: var(--font-mono);
  font-size: 12px;
  font-weight: 800;
}

.help-guide-card__mark--direct {
  background: var(--color-panel-strong);
  color: var(--color-direct);
}

.help-guide-card__mark--relay {
  background: var(--color-panel-strong);
  color: var(--color-warning);
}

.help-guide-card__mark--success {
  background: var(--color-panel-strong);
  color: var(--color-success);
}

.help-guide-card h3 {
  font-size: 22px;
}

.help-guide-card p {
  margin: 12px 0 0;
  color: var(--color-text-muted);
}

.help-content {
  position: relative;
}

.help-toc {
  top: 12px;
  margin-top: 44px;
  margin-bottom: 0;
}

.help-category {
  max-width: 960px;
  margin-inline: auto;
  border-bottom: 1px solid var(--color-border);
}

.help-category:last-child {
  border-bottom: 0;
}

.help-category__head {
  max-width: 780px;
  margin-bottom: 34px;
}

.help-category__head > p:last-child {
  margin-top: 16px;
  color: var(--color-text-muted);
  font-size: 17px;
  line-height: 1.8;
}

.help-category .faq-list {
  gap: 14px;
}

.help-category .faq-item {
  background: var(--color-panel);
}

.help-category .faq-item summary {
  padding-top: 19px;
  padding-bottom: 19px;
  font-size: 17px;
}

.help-category .faq-answer {
  padding-right: 54px;
  line-height: 1.85;
}

.help-category .callout {
  margin-top: 28px;
  margin-bottom: 0;
}

.help-inline-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 30px;
}

@media (max-width: 980px) {
  .help-hero__inner {
    grid-template-columns: minmax(0, 1fr) minmax(280px, .65fr);
    gap: 36px;
  }

  .help-guide-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 768px) {
  .help-hero {
    padding-top: 58px;
    padding-bottom: 54px;
  }

  .help-hero::before,
  .help-hero::after {
    display: none;
  }

  .help-hero__inner {
    grid-template-columns: 1fr;
  }

  .help-hero__lede {
    font-size: 17px;
  }

  .help-route-card {
    max-width: 520px;
  }

  .help-toc {
    top: 8px;
  }
}

@media (max-width: 640px) {
  .help-hero {
    padding-top: 44px;
    padding-bottom: 44px;
  }

  .help-hero__inner {
    gap: 28px;
  }

  .help-hero__facts {
    align-items: flex-start;
    flex-direction: column;
  }

  .help-route-card {
    padding: 24px;
  }

  .help-guide-grid {
    grid-template-columns: 1fr;
  }

  .help-guide-card {
    min-height: 0;
    padding: 22px;
  }

  .help-guide-card__mark {
    margin-bottom: 16px;
  }

  .help-toc {
    margin-top: 28px;
  }

  .help-category__head > p:last-child {
    font-size: 15px;
  }

  .help-category .faq-item summary {
    padding-right: 50px;
    font-size: 16px;
  }

  .help-category .faq-answer {
    padding-right: 20px;
  }

  .help-inline-actions {
    align-items: stretch;
    flex-direction: column;
  }

  .help-inline-actions .btn-primary,
  .help-inline-actions .btn-secondary {
    width: 100%;
  }
}